Digitisation measures

Digitisation measures

At Alex Kitchen in Flensburg

Promotion of digitisation measures in small companies

 
Name of the beneficiary/beneficiaries:

Alex Kitchen Flensburg GmbH (legal entity)

Name of the project:

Digitisation processes in the catering business

Promotion of digitisation measures

These include the following measures

Digitalisation of all relevant HR processes

  • Staff recruitment and shift planning are carried out digitally, without analogue
  • analogue steps, which saves time and reduces errors.
  • Employee time recording is also done digitally via iPads, which enables transparent and accurate monitoring.
  • An onboarding system for new employees is integrated in order to train them effectively and retain them in the company.

Digitalisation of all payment and ordering processes in one POS system

A digital POS system with online shop and voucher database is implemented to increase turnover and offer guests a modern service.

Digitalisation of guest reservations in the restaurant

An online reservation system with AI-based table allocation is introduced to minimise waiting times and optimise kitchen capacity.

Digitalisation of all processes in merchandise management and ordering

A modern merchandise management system automates the ordering process, inventory management and enables the calculation of contribution margins.

Digitalisation of the classic website to website 2.0

A new website is designed as a digital sales channel that enables reservations and voucher management as well as ordering food for collection.

Consolidation of all digital data via interfaces for evaluation

An online dashboard aggregates all data from the various systems and provides management with insights and forecasts in order to better plan staff and inventory levels.

Transferring digital solutions into the real world of guest and employee experience

  • On-site innovations in the restaurant, such as the "Ordercube" for ordering at the table, show guests the innovative character of the restaurant.
  • A smart labelling system for food is introduced to facilitate the manual process and improve food management.